Solutions Industry

Healthcare

Healthcare needs two kinds of identity at once: patients who sign in rarely and must never be locked out, and clinicians who sign in constantly and must be provable. LumoAuth covers both, with relationship-based access for caregivers and approval workflows for emergency access.

app.lumoauth.dev
A patient's privacy and data request page

Patients forget passwords; clinicians share them

Portal lockouts fill the help desk. Shared workstation logins destroy the audit trail. Emergency access either does not exist or is permanent.

How LumoAuth solves it

Patient sign-in

Passkeys and magic links with careful recovery. Docs

Clinician SSO

Federate from the hospital's identity provider; provision from the directory. Docs

Caregiver and proxy access

Model "parent of", "guardian of" and "delegate of" as relationships with scoped permissions. Docs

Break-glass access

Request elevated access with a reason, get it for a bounded time, with an approver notified and everything logged. Docs

Push approval for mobile clinicians

Approve sign-ins and sensitive actions from a phone. Docs

Audit retention and privacy

Long retention, SIEM export, data-subject requests and consent records. Docs

Setting it up

Separate patient and staff organizations

Connect the hospital identity provider and SCIM

Define caregiver relationships

Set up break-glass approvals

Standards involved

Plain names on the left, the specification on the right. The full map is in the standards reference.

Sign-in
OpenID Connect, SAML 2.0
Passkeys
WebAuthn
Provisioning
SCIM 2.0
Authorization API
OpenID AuthZEN

Standards reference on the docs site

Which plan you need

Patient and clinician sign-in are on every plan. Relationship-based access is the Fine-grained authorization add-on. Break-glass approvals need Agent Governance on Pro or the Business plan. Long audit retention is in the Audit & Compliance add-on.

See all plans and add-ons

Documentation

Questions

Will you sign a BAA?
Business associate agreements are available for Business customers; contact us.

Ship passwordless sign-in this week. Put guardrails on your agents today.

The Developer plan is free for 10,000 monthly users and ten agents, with no card. Everything speaks open standards, so moving in or out is a config change.